Testimonial - Storm

It is not often I feel compelled to write a letter regarding superior service. When we purchased our fat, black ball of fur in January of 2008, we did not realize how attached we would become to our new pup.

Our breeder had recommended a boarding kennel north of Toronto. New facilities, state of the art kennels, and great care. We left our seven month old lab "Storm" there for two nights to "try it out". When we picked him up, I was immediately aware that he hadn't been to the bathroom in 36 hours. No one had bothered to make sure this puppy knew how to use the doggy door in his pen. Certainly not my idea of great care! Extra charges for "play time" had been ignored.

At his next vet appointment, I happened to pick up your pamphlet. Little did I know, fate had led me to you.

"Storm" is a happy, healthy 2 year old now, and I would not consider leaving him in anyone else’s care. He plays, gets walks, and constant socialization. I have seen you transform "problem" dogs, into happy, sociable playmates for him. When I pick him up, he is always in great shape, ready to nap from all the activity, and ready to look forward to his next visit with his "friends".

It takes a special kind of "angel" to communicate with these wonderful animals, and to provide an environment where they are safe and loved. You understand what they need, and how to approach each challenge with care and compassion. I've seen dogs that were unloved and abused become happy individuals. You rescue and revitalize.

Please accept my gratitude for leaving your pamphlet at the vet's office. It is an hour from my home to yours, and I will never complain about the distance. He's a big part of our family, and as a doting mother and grandmother, I know quality care when I see it — we'll be looking forward to seeing you soon.

Paul and Lisa Seinen, with Storm